Cancellation Policy

Our Cancellation Policy

Introduction

Nissi Tours & Houseboats is a Govt. approved tour operator in India, specializing in Kerala and Tamil Nadu. Founded in 2011 by an Ex-service man, the company offers customized tour packages, houseboat rental services, kayaking, canoeing, taxi services, treehouse bookings, luxury hotel bookings, paragliding and more, with a team of well-trained multilingual professionals. Please see the cancellation fee applicable.

• Up to 45 days before arrival: 10% of the total package cost

• 44 - 30 days before arrival: up to 30% of the total package cost

• 29 - 15 days before arrival: up to 50% of the total package cost

• 14 - 7 days before arrival: up to 70% of the total package cost

• Less than 7 days before arrival: No refund

If your travel date falls during the peak season time from October to March, cancellation, and refund procedure will wholly depend upon the hotel policy. If the hotels retain the payment made by us at the time of cancellation, we will not be able to refund any money to you. Nissi Tours & Houseboats staff members do not have any authority to waive off the cancellation fee & no refund can be made for any unused services like meals, any wildlife safaris, cultural shows etc as many of these services which make up your holidays are provided by independent suppliers. Those suppliers do not refund money for services neither used nor cancelled as per their terms & conditions.

To know more about Nissi Tours & Houseboats https://www.nissitoursindia.com

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